We’re building a rapid, tech-enabled healthcare experience within quick commerce. As a Medical Officer, you’ll handle short telephonic consultations with customers who order prescription medicines and ensure orders are clinically appropriate before fulfilment.
Responsibilities:
Call customers for medicine/order verification.
- Ask basic clinical questions such as who the medicine is for, age, symptoms/condition, existing medications and relevant medical history.
- Review prescriptions and assess whether the medicine/order is appropriate based on the information provided.
- Issue/approve prescriptions where clinically appropriate, in accordance with applicable regulations and company SOPs.
- Identify cases requiring additional consultation or escalation.
- Maintain accurate records of consultations and prescriptions.
What we’re looking for:
- MBBS with valid medical registration.
- Strong communication skills and a patient-first approach.
- Comfortable with high-volume, short-duration telephonic consultations.
- Good understanding of commonly prescribed medicines and basic clinical assessment.