Job Title: Marketing & Sales Head – Pharma

Department: Sales & Marketing

Industry: Pharmaceutical

Reporting To: NSM (National Sales Manager)

Location: Shahabad

Experience: 5–8 Years

Employment Type: Full-time

Job Summary

We are looking for an experienced and result-oriented Marketing & Sales Head to manage and lead the company’s online sales team. The candidate will be responsible for driving online sales growth, managing team performance, achieving sales targets, and coordinating with the NSM to execute business strategies.

Key Responsibilities

- Lead and manage the online sales and marketing team.
- Set daily, weekly, and monthly sales targets for the online sales team.
- Monitor team performance, calls, leads, conversions, orders, and revenue.
- Develop and implement strategies to increase online sales and customer acquisition.
- Manage online lead generation through digital platforms, social media, WhatsApp, websites, marketplaces, and other channels.
- Ensure timely follow-up of leads and maximize lead-to-order conversion.
- Monitor customer enquiries, order processing, repeat sales, and customer retention.
- Analyse sales reports and identify opportunities for business growth.
- Prepare regular sales and performance reports for NSM.
- Coordinate with NSM regarding targets, campaigns, pricing, products, and sales strategies.
- Train, guide, motivate, and evaluate the online sales team.
- Coordinate with Marketing, Accounts, Dispatch, Purchase, and other departments for smooth order processing.
- Monitor competitor activities, market trends, customer feedback,



and online sales performance.
- Ensure proper maintenance of CRM/ERP and online sales data.
- Handle escalated customer issues and ensure timely resolution.
- Develop promotional campaigns and sales initiatives to achieve business objectives.
- Ensure achievement of monthly and yearly sales targets.

Required Skills:
- 5–8 years of experience in pharmaceutical sales, marketing, inside sales, e-commerce, or related fields.
- Experience in managing an online/inside sales team preferred.
- Strong knowledge of lead generation, conversion, customer follow-up, and sales management.
- Good understanding of digital sales channels, CRM, WhatsApp Business, and online marketing platforms.
- Strong leadership, communication, negotiation, and team management skills.
- Excellent analytical and reporting skills.
- Target-oriented and proactive approach.
- Good knowledge of MS Excel and sales reporting.
- Pharmaceutical industry experience preferred.

Key Performance Indicators (KPIs):
- Monthly and yearly online sales achievement
- Lead-to-order conversion
- Team productivity and performance
- New customer acquisition
- Repeat order generation
- Revenue growth
- Customer retention
- Timely reporting and follow-up

Reporting Structure: Marketing & Sales Head → Reports directly to NSM

Online Sales Team → Reports to Marketing & Sales Head

Salary

₹Salary Based on interview or experience and performance incentives, as per company policy.

Pay: ₹30,000.00 - ₹40,000.00 per month

Advantages

- Cell phone reimbursement

Work Location: In person

📌 Marketing & Sales Head (Shahbad)
🏢 Manicsha healthcare
📍 Shahbad