- Work Model: Work from office

- Candidate Expectation

- 10+ years in F&A; / BPO / Shared Services, including 3+ years in Lean Six Sigma / process excellence roles

- Experience in global BFSI, leasing, banking, or shared-services operations

- Good understanding of F&A; operations, preferably AP, AR, GL, cash application, or leasing / BFSI processes

- Preferred candidate Industry:

- Outsourcing/BPO/KPO/Management consulting/GCC/GBS

Role Purpose

- Drive measurable process excellence and transformation across Finance & Accounting operations.

- The role will wear multiple hats as a Lean Six Sigma coach, process SME, trainer, and on-floor improvement partner, enabling teams to solve business problems, improve controls, and sustain benefits.

- Lead Lean Six Sigma and continuous improvement projects across AP, AR, GL, cash application, and related support processes.

- Identify improvement opportunities through process reviews, data analysis, value-stream mapping, root-cause analysis, and stakeholder inputs and Experience in global BFSI, leasing, banking, or shared-services operations.

- Coach Green Belts, team leaders,



and operations SMEs on structured problem-solving and benefit realizationAct as an on-floor SME and improvement partner to translate operational pain points into practical solutions

- Design and deliver training on Lean Six Sigma, problem-solving tools, process controls, and continuous improvement behaviours

- Facilitate workshops, Kaizen events, brainstorming sessions, and cross-functional improvement forums

- Create project charters, define baselines, establish benefit-tracking mechanisms, and monitor delivery against agreed milestones

- Partner with operations, quality, training, technology, and transformation teams to implement automation and standardization opportunities

- Build dashboards and management updates covering project status, productivity, quality, cycle time, and realized benefits

- Strengthen control effectiveness, standard work, SOPs, and governance to sustain improvements after project closure

- Support client discussions and governance reviews with explicit, data-backed recommendations and progress updates

- Develop a continuous improvement pipeline and build problem-solving capability across the account

- Key skills: Lean Six Sigma, Continuous Improvement, Process Excellence, Operational Excellence, Business Transformation, BFSI, F&A;

📌 Manager / Senior Manager - Black Belt - F&A (Mumbai)
🏢 Golden Opportunities
📍 Mumbai