Job Title: Manager Operations, Automation Specialist

Department: Operations

Location: Mumbai, India (Hybrid work option)

Job Purpose

The Manager Operations, Process Improvement & Automation identifies opportunities to optimize processes across the operations value chain and independently designs, develops, tests, and deploys automated and data-driven solutions. Leverage Power Platform (Power Apps, Power Automate, Power BI), Python, API integrations, and other low-code/no-code tools to deliver scalable business outcomes with minimal supervision. Drive continuous improvement, governance, and knowledge sharing across teams.

Key Responsibilities

- Identify, analyze, and prioritize process improvement opportunities across operational value streams; translate business needs into clear project scopes and measurable outcomes.
- Build, test, and deploy automated workflows, data pipelines, dashboards, and analytics assets; ensure scalability, maintainability, and production readiness.
- Design and implement API integrations to connect systems, extract data, automate due diligence workflows, and enable efficient data exchange with platforms.
- Independently design and develop end-to-end solutions using Power Platform (Power Apps, Power Automate, Power BI), Alteryx Designer, Python scripting, and other low-code/no-code tools.
- Explore and apply AI-enabled automation solutions to improve process efficiency, data handling, and operational decision-making
- Collaborate with business stakeholders to capture requirements, create functional specifications, and define success metrics; maintain strong stakeholder engagement and transparency.
- Create and maintain documentation including design specs, test plans, runbooks, user guides, and deployment checklists.




- Manage project lifecycle from ideation through ROI realization; monitor benefits, track risks, and adjust plans as needed.
- Ensure data quality, governance, security, and regulatory/compliance requirements are met; promote best practices in data handling and automation.
- Mentor and coach junior analysts; promote knowledge sharing, reusable components, and standardized methodologies.
- Lead change management activities, including user adoption, training, and communications to drive sustained impact.
- Stay current with emerging automation and analytics technologies; evaluate and pilot new tools as appropriate.

Required Qualifications and Experience:
- Bachelors degree in operations, Engineering, Computer Science, Analytics, or a related field (masters preferred).
- 6+ years of experience in operations, process improvement, and/or automation; prior experience in a managerial or lead role is strongly preferred.
- Demonstrated track record of delivering measurable process improvements and automation projects in complex environments.

Technical Skills:
- Experience in API integration and automation, including working with modern and legacy interfaces, secure authentication methods, and structured data formats such as JSON and XML
- Strong understanding of API-driven automation, data integration, ETL/ELT workflows, and version control using Git.




- Proficiency with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and the ability to build end-to-end solutions.
- Ability to use AI for building intelligent automations, workflow enhancements, and process optimization.
- Strong expertise in Alteryx Designer for data blending, cleansing, and workflow automation.
- Proficient Python programming for data processing, automation, and small-scale tooling.
- Solid SQL/database skills and experience with data modeling, data governance, and data visualization.
- Experience with low-code/no-code platforms and a solid understanding of when to apply them versus custom development.
- Comfortable with analytical problem solving, structured testing, and quality assurance processes.
- Understanding of analytics lifecycle, from data extraction to stakeholder-facing insights.

Soft Skills and Competencies:
- Solid communication and interpersonal skills; able to influence without authority.
- Strategic thinker with a hands-on, results-driven approach; self-starter who operates independently.
- Excellent project management and time-management abilities; adept at handling multiple priorities.
- Collaborative team player with the ability to work across functions and levels of the organization.
- Change management mindset; strong documentation and training capabilities.

Education, Certifications, and Experience (Nice-to-Have):
- Microsoft Certifications in Power Platform (e.g., PL-900, PL-100, PL-200) or App Maker.
- Alteryx Designer Core Certification.
- Python-focused data analytics or automation certifications.
- Six Sigma/Lean or similar process improvement credentials.

📌 Manager Operations Automation Specialist (Mumbai)
🏢 LanceSoft
📍 Mumbai