Manager – Knowledge Center & Customer Experience (Mumbai)

Manager – Knowledge Center & Customer Experience (Mumbai)

24 Sep
|
Aspire u0026 Succeed HR
|
Mumbai

24 Sep

Aspire u0026 Succeed HR

Mumbai

- Own and manage a large MNC Knowledge Center in Mumbai as a premium customer-facing experience, engagement and thought-leadership platform for Light & Sustainable Construction
- The role will design visitor journeys, engage architects, consultants, developers, builders, contractors, academia and industry stakeholders, and collaborate with Sales, Marketing, Business Units and Technical teams for customer engagements, workshops, solution showcases and launches
- The incumbent will also manage experience-center operations, visitor feedback, digital and AI-enabled experiences, facility readiness, governance and safety, while creating business engagement opportunities and strengthening ecosystem relationships, advocacy and thought leadership

📌 Manager – Knowledge Center & Customer Experience (Mumbai)
🏢 Aspire u0026 Succeed HR
📍 Mumbai

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