- Develop and implement effective customer relationship strategies to enhance customer satisfaction.
- Manage and maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to identify and resolve customer complaints.
- Analyze customer feedback and provide insights to improve business processes.
- Develop and execute plans to increase customer engagement and loyalty.
- Monitor and report on key performance indicators related to customer service.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Manager - CRM - Customer Service & Strategy - RFB (Thane)
🏢 Tata Capital
📍 Thane
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