Job Summary

We are looking for a customer-focused and target-oriented Retail Store Sales Executive to handle sales activities, assist customers, maintain product displays, and contribute to achieving store revenue targets. The ideal candidate should have excellent communication skills, a positive attitude, and a strong interest in retail sales and customer service.

Key ResponsibilitiesSales & Customer Service

- Welcome customers and understand their requirements.
- Assist customers in selecting suitable products based on their needs and preferences.
- Explain product features, benefits, pricing, and offers.
- Achieve individual and store-level sales targets.
- Upsell and cross-sell products to maximize sales opportunities.
- Build strong relationships with customers and encourage repeat purchases.
- Handle customer queries, feedback, and complaints professionally.

Store Operations
- Maintain attractive product displays and ensure proper merchandising.
- Ensure products are properly tagged, priced, and displayed.
- Maintain cleanliness and overall presentation of the store.
- Support daily opening and closing activities.
- Ensure adherence to company policies and store procedures.

Billing & Inventory
- Handle billing and payment transactions accurately.
- Assist with stock receiving, arrangement, replenishment, and transfers.
- Monitor product availability and inform the Store Manager about low-stock items.
- Assist with regular stock checks and inventory audits.
- Minimize product damage and stock discrepancies.

Sales Reporting




- Maintain daily sales records and customer information where required.
- Share daily sales updates and customer feedback with the Store Manager.
- Support promotional campaigns, seasonal sales, and new product launches.

Teamwork
- Coordinate effectively with the Store Manager and other team members.
- Participate in daily team briefings and sales discussions.
- Maintain professional grooming, punctuality, and workplace discipline.

Required Skills
- Excellent communication and interpersonal skills.
- Strong customer-service orientation.
- Good convincing and selling abilities.
- Target-oriented and self-motivated.
- Ability to understand customer requirements.
- Good product presentation and merchandising skills.
- Basic computer/POS knowledge.
- Ability to work effectively in a team.
- Skilled appearance and positive attitude.

Qualifications & Experience
- Minimum 12th pass; graduation preferred.
- 1–3 years of experience in retail sales, showroom sales, lifestyle, gifting, fashion, jewellery, or a similar industry.
- Freshers with strong communication and a sales-oriented attitude may also be considered.

Key Performance Indicators (KPIs)
- Achievement of individual and store sales targets.
- Customer satisfaction and repeat customers.
- Conversion rate and average bill value.
- Upselling and cross-selling performance.
- Product knowledge and customer engagement.
- Attendance, punctuality, and adherence to store standards.

Please share your cv on (phone hidden). Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Luxury retail store sales (Gurugram)
🏢 MOMENTZ
📍 Gurugram