Job Summary To efficiently manage the day-to-day logistics and dispatch operations, ensuring timely and accurate dispatch of finished goods to customers, proper documentation, coordination with transporters, and effective tracking of shipments until delivery.

Key Responsibilities

A. Dispatch Planning & Execution

- Plan and coordinate daily dispatches as per customer orders, delivery schedules, and production readiness.
- Coordinate with Production, Sales, Stores, Accounts and Quality teams to ensure timely dispatch.
- Verify availability of material and ensure goods are ready for dispatch.
- Prepare dispatch schedules and prioritize shipments based on delivery commitments.
- Ensure proper packing, labelling and loading of materials before dispatch.
- Coordinate vehicle placement and ensure timely loading and departure of vehicles.

B. Logistics & Transportation Management

- Coordinate with transporters, logistics partners and drivers for vehicle availability and placement.
- Obtain and compare transportation rates where required.
- Allocate shipments to appropriate transporters based on route, cost and delivery requirements.
- Track vehicles and shipments from dispatch until delivery.
- Follow up with transporters for delays, transit issues and delivery status.
- Maintain an updated transporter and logistics partner database.

C. Documentation & Compliance

- Prepare and verify dispatch-related documents such as:

- Delivery Challan

- Invoice
- E-way Bill

- Packing List

- LR / GR

- Transport documents
- Customer-specific dispatch documents




- Ensure all required documents are available before vehicle dispatch.
- Coordinate with Accounts for invoice and e-way bill-related requirements.
- Ensure proper documentation for inter-state and intra-state movements.
- Maintain records of all dispatches and transportation documents.

D. Delivery Tracking & POD Management

- Track all dispatched consignments and maintain shipment status.
- Regularly follow up with transporters/customers for delivery confirmation.
- Collect and maintain Proof of Delivery (POD), LR/GR copies and other relevant documents.
- Identify delayed or pending deliveries and escalate the same to the concerned team.
- Maintain records of pending PODs and ensure timely closure.

E. ERP / HRMS / System Updates

- Enter and update dispatch and logistics data in ERP/software.
- Maintain accurate records of dispatch quantity, invoice details, transporter details and freight costs.
- Generate regular dispatch and logistics reports.
- Ensure system data is updated on a timely basis.

F. Freight & Cost Control

- Verify freight bills received from transporters against agreed rates and actual dispatch details.
- Coordinate with Accounts for freight bill processing.
- Identify discrepancies in freight bills and resolve them with transporters.




- Maintain freight cost records and support management in monitoring logistics expenses.

G. Coordination & Customer Support

- Coordinate with Sales and Customer Service teams regarding delivery schedules and customer requirements.
- Communicate expected delivery dates and shipment status to concerned teams.
- Handle logistics-related customer queries and coordinate for resolution.

Ensure special customer instructions regarding packaging, documentation or delivery are followed.

Required Qualifications

- Graduate in any discipline.
- Diploma / certification in Logistics, Supply Chain Management or related field will be an advantage.
- Good working knowledge of MS Excel, ERP systems and logistics documentation.

Experience

- 3-7 years of experience in logistics, dispatch, transportation or supply chain operations.
- Experience in a manufacturing environment will be preferred.
- Candidates with experience handling industrial / engineering / instrument products will be an advantage.

Required Skills

- Strong coordination and follow-up skills.
- Valuable knowledge of transportation and dispatch processes.
- Knowledge of GST-related dispatch documentation and e-way bills.
- Good command of MS Excel.
- ERP knowledge and ability to maintain accurate system records.
- Good communication skills.
- Strong attention to detail.
- Ability to handle multiple dispatches simultaneously.
- Problem-solving and negotiation skills.
- Ability to work under pressure and meet delivery timelines.

📌 Logistics Executive (Bengaluru)
🏢 Instrument Research Associates
📍 Bengaluru