- Manage all Hub Operations and seek assistance from superiors as necessary. Achieve cost targets per shipment and maintain operations within budget. Ensure zero lost shipments and shrinkage.
- Maintain compliance with KPIs and quality standards. Ensure customer satisfaction and promptly handle escalations.
Implement employee engagement initiatives
- Oversee headcount management and reporting.
- Ensure compliance with commercial and statutory regulations.
Manage team training and development. Focus on continuous improvement and error reduction in operations.
- Maintain hygiene and safety standards for facilities and personnel.
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