Work Mode: In office + regular travel across hotel sites
Employment: Full-Time
About the Role
We are looking for a hands-on operations professional to manage the end-to-end movement of linen between laundry/warehouse facilities and hotel sites.
The role involves coordinating hotel accounts, drivers, field teams and internal operations to ensure timely linen pickup, delivery, reconciliation and service quality.
Key Responsibilities
Manage daily movement of fresh and soiled linen across hotel sites
Coordinate pickup and delivery schedules with drivers and field teams
Ensure timely dispatch and collection from assigned hotel accounts
Coordinate with warehouse/laundry teams on daily requirements
Track linen quantities, opening stock, shortages and damages
Ensure accurate counting and reconciliation of linen
Handle hotel/customer operational issues and escalations
Supervise frontline teams and ensure adherence to SOPs
Conduct regular visits to hotel sites
Maintain operational MIS, inventory and service reports
Identify and resolve day-to-day logistics and site-level issues
Preferred Background
Candidates from warehousing, hospitality or sales backgrounds are encouraged to apply.
Relevant experience may include
Warehouse / distribution operations
Hotel / hospitality operations
Field sales / sales operations
Logistics / last-mile operations
Laundry operations
Facility management
Customer-facing field operations
Ideal Candidate A hands-on operations professional who is comfortable managing people, movement of goods, customers and multiple physical locations, with strong coordination, ownership and problem-solving skills.