Job Title:
Legal Technology Applications Administrator
Location:
Remote
Experience:
1–2 Years
Employment Type:
Contract
About the Role
We are looking for a technically proficient Legal Technology Applications Administrator to support the administration, configuration, and day-to-day management of legal applications used by the organization.
The ideal candidate will have hands-on experience administering platforms such as iManage and Legal Tracker and will work closely with legal, business, and IT teams to ensure the applications are effectively configured, maintained, and supported.
This is a technical applications role and does not require the candidate to be an attorney or legal professional.
Key Responsibilities
- Administer and provide technical support for iManage and Legal Tracker applications.
- Manage user accounts, roles, permissions, access controls, and security settings.
- Configure application settings, workflows, templates, fields, and business rules based on business requirements.
- Manage onboarding, modification, and offboarding of users within the applications.
- Troubleshoot application-related issues and coordinate with vendors/product support where required.
- Monitor application performance, system issues, and user access.
- Support data management, document management, matter management, and reporting activities.
- Assist with application upgrades, patches, releases, and testing.
- Perform User Acceptance Testing (UAT) for new features, configurations, and system changes.
- Create and maintain application documentation, SOPs, configuration records, and user guides.
- Generate and maintain application reports and dashboards.
- Work with internal IT, legal operations, and business stakeholders to understand requirements and translate them into application configurations.
- Identify opportunities to improve workflows, automation, and overall application usability.
- Ensure appropriate controls around data access, retention, and application security.
- Provide user training and conduct knowledge-transfer sessions where required.
Required Skills & Experience
- 1–2 years of experience in application administration / application support.
- Hands-on experience with iManage and/or Legal Tracker.
- Experience managing user access, permissions, workflows, configurations, and application settings.
- Strong troubleshooting and problem-solving skills.
- Experience working with legal technology / legal operations applications is preferred.
- Good understanding of document management and matter management systems.
- Experience working with application vendors and technical support teams.
- Good understanding of UAT, incident management, change management, and application maintenance.
- Solid communication and stakeholder-management skills.
- Good working knowledge of MS Excel, Word, and other MS Office applications.
Preferred Experience
- iManage Work / iManage Work 10 administration
- Legal Tracker administration
- Legal document management systems
- Legal matter management systems
- Application integrations and APIs
- Workflow configuration and automation
- Data migration / data cleansing
- Reporting and dashboard creation
- ITIL / application support environment
📌 Legal Technology / Applications Administrator (India)
🏢 Dutient
📍 India