Introduction IBM is seeking an experienced Legal Data Program Manager to serve as the primary operational lead for assigned eDiscovery, litigation, investigation, and compliance matters. Reporting to the Global eDiscovery Senior Manager, this role owns matters from intake through closeout and coordinates internal counsel, outside counsel, business stakeholders, IT, security, privacy, and service providers to deliver timely, cost-effective, and defensible outcomes.
The ideal candidate combines hands-on command of the full legal data and eDiscovery lifecycle with disciplined case management, strong judgment, and clear communication. The successful candidate will anticipate risk, maintain accurate matter records, translate legal strategy into executable workflows, and use data, technology, and vendor partnerships to improve quality, speed, transparency, and cost control across a global portfolio.
Your Role and ResponsibilitiesKey ResponsibilitiesEnd-to-End Matter Management
- Serve as the primary point of contact for assigned matters and own execution from intake, scoping, and planning through preservation, collection, processing, review, production, and matter closeout.
- Translate legal strategy and deadlines into documented project plans, milestones, roles, dependencies, budgets, quality controls, and escalation paths.
- Lead matter kickoff calls and recurring status meetings; coordinate internal counsel, outside counsel, business units, technical teams, and service providers.
- Provide assistance with meet-and-confer preparation, ESI protocols, search-term negotiations, production specifications, and declarations or documentation concerning discovery processes.
- Maintain complete and accurate matter records, including scope decisions, chain-of-custody documentation, data maps, collection logs, exceptions, approvals, productions, and closeout records.
- Track matter health, deadlines, data volumes, review progress, risks, issues, spend, and forecast-to-complete; provide concise reporting and escalate material concerns with recommended actions.
- Conduct post-matter reviews and coordinate secure data disposition, return, or retention in accordance with legal, contractual, and IBM requirements.
Stakeholder Advisory and Case Strategy
- Advise attorneys and case teams on auditable, proportionate, and practical approaches to preservation, collection, search, review, analytics, privilege, and production.
- Assess matter complexity, data sources, jurisdictional requirements, privacy constraints, cost drivers, and technical risks; recommend an appropriate execution strategy.
- Explain technical concepts, platform capabilities, limitations, and tradeoffs to legal and non-technical audiences and convert decisions into clear operational requirements.
- Serve as a trusted advisor during high-risk or high-visibility matters, applying sound judgment and escalating issues promptly.
Technology, Analytics, and Process Improvement
- Evaluate and apply technology-assisted review, continuous active learning, advanced analytics, AI-assisted review, and other automation where appropriate, with documented objectives, validation methods, quality controls, and defensibility considerations.
- Develop repeatable workflows, templates, playbooks, and quality-assurance standards that improve consistency and scalability across matters.
- Identify operational gaps and recommend process, configuration, integration, or automation improvements based on matter data and lessons learned.
- Support the implementation, governance, adoption, and responsible use of approved eDiscovery technologies.
- Deliver practical training and guidance to attorneys, case teams, and internal partners on eDiscovery processes and tools.
Required Education
- Bachelor's Degree
Preferred Education
- Doctorate Degree
Required Technical and Skilled ExpertiseRequired Professional and Technical Expertise Experience
- 6+ years of eDiscovery program management experience, gained in-house, at a law firm, consultancy, or eDiscovery service provider.
- Experience managing complex global legal data and eDiscovery matters and programs.
- Deep, hands-on knowledge of the full legal data and eDiscovery lifecycle and workflows, including legal hold, preservation, collection, processing, review, production, and data disposition.
- Experience with global eDiscovery matters spanning multiple jurisdictions, data privacy regimes (e.g., GDPR), and cross-border production challenges.
- Demonstrated experience managing multiple concurrent, complex matters with competing deadlines and shifting priorities.
- Significant experience interacting with and advising senior stakeholders, outside counsel, and cross-functional partners.
Technical Skills
- Hands-on proficiency with one or more leading eDiscovery platforms such as Relativity, Nuix, Reveal, or Everlaw, or comparable tools.
- Experience with TAR/CAL workflows, predictive analytics, and AI-driven document review methodologies.
- Experience explaining and guiding legal teams on search algorithms, Boolean search logic, and analytics tools.
- Familiarity with modern enterprise productivity platforms and cloud-based data sources (e.g., Microsoft 365, Google Workspace, Slack, Teams).
- Deep understanding of the Electronic Discovery Reference Model (EDRM) and eDiscovery industry best practices.
- Familiarity with AI-assisted review tools and a demonstrated desire to continue learning emerging AI methodologies.
Professional Skills
- Strong project and time management skills with the ability to prioritize, solve problems, and meet deadlines under pressure.
- Excellent verbal and written communication skills, with a demonstrated ability to communicate technical specifics to non-technical audiences.
- Highly organized, with strong judgment and the ability to work independently in a fast-paced environment.
- Ability to quickly learn new processes and systems and apply that knowledge effectively across matters.
- Strong ethical standards and commitment to compliance.
- Ability to support global teams, including occasional flexibility outside standard business hours when needed.
Preferred Technical and Professional ExperiencePreferred Skills
- Project management or eDiscovery accreditations such as PMP, ACEDS, or RCA.
About Business Unit IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success, and build collaborative work environments for IBMers.
Your Life @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career. You'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or qualified background.
Our IBMers are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other Relevant Job Details When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.
Locations: Bangalore, Karnataka, India
📌 Legal Data Program Manager (India)
🏢 IBM
📍 India