Learning Experience Coordinator (Bengaluru)

Learning Experience Coordinator (Bengaluru)

24 Sep
|
Quest Alliance
|
Bengaluru

24 Sep

Quest Alliance

Bengaluru

Role Purpose

We are looking for an experienced training professional with a strong understanding of government school systems and educator capacity building.

The Training

Coordinator will play a key role in planning, coordinating, facilitating, and monitoring capacity-building initiatives across states, strengthening the Master Trainer and Cascade Trainer ecosystem, and enabling State LE SPOCs to increasingly take ownership of capacity-building and implementation. The role will also generate implementation insights and use data and feedback to inform capacity-building decisions and improvements.

The role requires experience in designing training content and learning experiences for educators, Master Trainers, and internal teams. Prior experience in EdTech programs will be an advantage. The primary focus areas include Computational Thinking, the Ideathon-Hackathon process, and Future Skills , with a growing emphasis on Artificial Intelligence and Career Readiness .

Key Responsibilities

- Training Design, Facilitation &
- Capacity Building

- Design engaging trainings for internal teams, educators, and Master Trainers using a blended learning approach.
- Facilitate and co-facilitate/support ToTs, trainings, webinars, review meetings and other capacity-building spaces in delivering high-quality cascade trainings.
- Work with State LE SPOCs to translate central capacity-building plans into state-level implementation.
- Develop training content, resources, and facilitation plans aligned with program objectives.
- Mentor and coach Master Trainers and state teams through timely feedback and implementation support.
- Coordinate communities of practice, virtual learning spaces, webinars, and other capacity-building initiatives.
- Promote consistent use of training resources, facilitation practices, and learning processes across states.

2.

Training

Planning, Coordination &

- Review

- Manage annual and quarterly training calendars in collaboration with state teams.
- Coordinate training schedules, logistics, facilitators, participant communication, and overall training readiness.
- Identify implementation challenges and coordinate timely support and resolution.
- Coordinate with EdTech and cross-functional teams to ensure smooth rollout of digital learning initiatives and courses.
- Collaborate training review meetings, analyze implementation and monitoring data, and provide actionable feedback to strengthen training quality and program delivery.
- Establish regular support and learning touchpoints with State LE SPOCs.
- Facilitate cross-state learning and enable State LE SPOCs to share practices, challenges and solutions.

3.

Implementation

Quality, Monitoring &

- Continuous Improvement

- Ensure quality implementation of the program, and the educator recognition strategy across states.




- Conduct regular field visits to monitor implementation, gather feedback from educators and state teams, and identify support needs.
- Track training participation and implementation progress using dashboards and monitoring data, and share actionable insights to strengthen program delivery.
- Build the capacity of State LE SPOCs to independently plan, coordinate, monitor and improve capacity-building initiatives.
- Support annual and quarterly review and planning processes with state teams and Master Trainers.
- Analyse implementation and participation data to identify gaps, trends and support priorities.
- Bring implementation insights into central LE discussions and support improvements to capacity-building strategy.

4.

Stakeholder

Coordination

- Coordinate regularly with state teams to ensure smooth implementation.
- Collaborate with Product, Monitoring and Evaluation to support effective Program Implementation.
- Surface field challenges and support timely issue resolution.
- Support cross-learning across states and within state (as needed)
- Build relationships with relevant stakeholders to strengthen ownership of capacity-building and implementation.
- Documentation &
- Knowledge Sharing
- Document implementation experiences, challenges, adaptations and emerging practices across states.
- Capture and share success stories from field visits, review meetings, Master Trainers/Teacher interactions in learning spaces.
- Prepare reports and synthesis of implementation trends, support needs and recommendations.
- Share cross-state learnings with the central LE team to inform learning design and capacity-building strategy.
- Maintain updated training resources and repositories.

Required Experiences &

- Skills

- 4–5 years of experience in designing and facilitating trainings, preferably in government school systems.
- Experience working with Master Trainer, Training of Trainers or cascade-based capacity-building models.
- Experience in Computational Thinking, Coding/STEM, and Life &
- Career Skills.
- Strong planning, coordination, and stakeholder management skills.
- Ability to coach educators, colleagues and provide timely feedback.
- Ability to use data for planning, monitoring, and decision-making.
- Strong communication, documentation, and problem-solving skills.
- Demonstrated ownership, accountability, and ability to work independently and collaboratively.
- Willingness to learn, adapt, and travel for trainings and field visits.





Salary The pay band for the position starts at Rs. 60,000 /- per month (cost to company) ( The salary offered will be commensurate with the experience and expertise of the candidate) Benefits In addition to your compensation, you are also eligible for a suite of advantages designed to support your well-being and growth:

- Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually
- Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, who also offer additional wellness benefits
- Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts
- Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements
- For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work-life balance
- Offering Menstrual Leave, 1 day per month across the country
- Access to emotional health and wellbeing programs such as:
- Group sessions worth ₹8,000 per session fully covered by the organisation
- 1:1 counselling sessions (worth ₹2,000 per session), fully covered by the organisation

To Apply Interested candidates are requested to apply for the role by filling up the application form via the ATS (Zoho Recruit) platform:

APPLY NOW

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About Quest Alliance

Quest Alliance prepares young learners in India with the skills, mindsets, and support systems they need to thrive in life, learning, and work.

A social impact organization with close to two decades of experience, Quest Alliance works at the intersection of technology and future skills to make learning more equitable and relevant, especially for socially and economically vulnerable learners.

The organization influences systems to empower young learners in government high schools and trade and vocational institutes to holistically navigate their education to career transitions.

Quest Alliance works across 12 Indian states and is partnered with nine state governments, over 80 CSOs, national ministries, and funders. It has impacted 1.8 million young lives to date.

Learn More: Quest Alliance | LinkedIn | Youtube | Explore Career Pathways at Quest

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At Quest Alliance, we pride ourselves on being an Equal Opportunities employer, embracing applications from all segments of the community. We are committed to ensuring that every applicant and employee is treated with fairness and respect, regardless of gender, sexual orientation, marital status, social status, caste, religious belief, age, or any other factor that is irrelevant to performance. Your individuality is valued and respected within our organization.

📌 Learning Experience Coordinator (Bengaluru)
🏢 Quest Alliance
📍 Bengaluru

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