Skills

- Working knowledge of MS Excel, CRM and sales reporting

- Strong B2B sales and key account management skills

- Excellent communication, relationship-building and negotiation abilities

- Strong customer acquisition, retention and follow-up skills

- Commercial understanding of pricing, margins, credit terms and collections

- Strong presentation, selling and closing skills

- Analytical and problem-solving abilities

Key Responsibilities

- Manage and grow key B2B jewellery accounts and build strong client relationships.

- Acquire current customers through market mapping, networking, field visits and industry events.

- Understand customer needs and drive revenue through repeat business, upselling and cross-selling.

- Manage the complete sales cycle, including presentations, quotations, negotiations, order closure and follow-up.

- Coordinate with internal teams for pricing, orders, dispatch, collections and after-sales service.

- Monitor market trends, competitors, account performance and sales targets.

- Maintain CRM records, sales pipelines and forecasts, and provide regular business updates to management.

📌 Key Accounts Manager (Mumbai)
🏢 SHANKESH JEWELLERS
📍 Mumbai