Job Purpose The Key Account Executive (eCommerce) is responsible for driving business growth across online marketplace accounts by managing day-to-day customer operations, executing promotional plans, tracking sales performance, and ensuring excellent customer partnerships.
The role works closely with internal cross-functional teams and external eCommerce partners to deliver sales, market share, and profitability objectives
Key Responsibilities
Account Management
- Manage day-to-day operations of assigned eCommerce accounts.
- Build and maintain solid relationships with marketplace partners.
- Support Joint Business Planning (JBP) and customer growth initiatives.
- Coordinate account reviews and business performance discussions. Sales Business Growth
- Deliver monthly, quarterly, and annual sales targets.
- Drive assortment expansion, product availability, and online visibility.
- Identify growth opportunities through category and customer insights
. - Support new product launches and promotional activations.
Promotions Marketing Execution
- Execute promotional calendars across marketplace platforms
. - Coordinate banner placements, brand stores, and visibility activities.
- Work with marketing teams to ensure effective campaign deployment.
- Track campaign ROI and recommend optimization opportunities.
Data Performance Analytics
- Analyze sales, traffic, conversion, and market share performance.
- Prepare regular business reviews and sales reports.
- Monitor key KPIs including GMV, NSV, ROAS, inventory availability, and profitability.
- Generate actionable insights to drive growth. Operations Supply Chain Collaboration
- Partner with supply chain and customer service teams to ensure stock availability.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.