The Junior Sales Coordinator supports business growth by identifying prospective clients, generating leads, conducting telephone and email outreach, maintaining client relationships, and promoting the company's products and services within assigned regions.

Key Responsibilities:

1. Lead Generation and Prospect Research:

- Identify prospective clients within assigned regions and collect accurate contact information.
- Research and maintain lead databases, including contact names, email addresses, phone numbers, and company details.
- Regularly update and expand the prospect database to support outreach activities.

2. Cold Calling and Client Outreach:

- Conduct outbound calls to prospective clients and introduce the company's products and services professionally.
- Build rapport, identify client needs, and assess potential business opportunities.
- Arrange meetings, presentations, or follow-up discussions when appropriate.

3. Email Communication and Follow-Up:

- Prepare and send introductory, follow-up, and promotional emails to prospective clients.
- Maintain regular communication with leads through email campaigns and direct correspondence.
- follow up on enquiries and active business opportunities within required timeframes.

4. Product Knowledge and Client Engagement:

- Develop a sound understanding of relevant college programs, services, admission requirements,



and key selling points.
- Clearly communicate product and service benefits to prospective clients.
- Respond to client questions accurately and refer complex enquiries to the appropriate team member.

5. Sales Pipeline and CRM Management:

- Record calls, emails, client interactions, and other business development activities.
- Maintain accurate client records and sales pipeline information in the CRM system.
- Track lead progress from initial contact through to conversion or closure.

6. Reporting and Performance Monitoring:

- Monitor daily, weekly, and monthly outreach activities.
- Prepare reports covering calls made, emails sent, leads generated, meetings scheduled, and client conversions.
- Work towards assigned business development targets and key performance indicators.

Preferred Skills and Attributes:

- Excellent verbal and written English communication skills.
- Confident and professional telephone manner.
- Robust interpersonal, sales, and negotiation skills.
- Ability to work independently and achieve assigned targets.
- Good organizational and time management skills.
- Experience in sales, telemarketing, business development, education consulting, or customer service is preferred.
- Proficiency in Microsoft Office and CRM systems is advantageous

📌 Junior Sales Coordinator (Kolkata)
🏢 Chelson Gordon Consultancy
📍 Kolkata