Contact: (phone hidden) / [email protected]

Role: IT Support Engineer

Location: Chennai

Experience: 4–5 Years

Working Hours: 1:00 PM – 9:00 PM IST

Key Responsibilities

- Provide first-line IT support and resolve technical issues/tickets.
- Handle employee onboarding, laptop setup, application installation and deployment.
- Manage IT hardware/software inventory and asset tracking.
- Administer Microsoft 365, Exchange Online, Intune, Azure AD/Entra ID and related services.
- Manage basic domain and DNS configurations.
- Troubleshoot hardware, software, LAN, Wi-Fi and printer issues.
- Maintain IT documentation, logs and technical procedures.
- Provide basic administrative support for Zoho One.
- Monitor backup solutions and support data protection requirements.
- Escalate complex issues to the wider IT team when required.

Requirements

- Bachelor's degree in IT, Computer Science or related field.




- 4–5 years of IT Support / Desktop Support experience.
- Strong hands-on experience with Microsoft 365 administration.
- Experience in user onboarding, laptop configuration and application deployment.
- Knowledge of hardware, operating systems and basic networking.
- Experience with IT asset/inventory management.
- Excellent verbal and written communication skills.
- Strong troubleshooting, documentation and problem-solving skills.

Preferred

- Experience with Zoho One.
- Experience in a financial services / regulated workplace.
- Exposure to Intune, Exchange Online and Azure AD/Entra ID.
- Experience supporting international/multi-location teams.

Pay: ₹400,000.00 - ₹700,000.00 per year

Work Location: In person

📌 IT Support Engineer (Chennai)
🏢 SBSHR
📍 Chennai