Key Responsibilities

- IT Support & Troubleshooting

- Provide day-to-day technical support to employees across departments.
- Troubleshoot hardware, software, network, printer, scanner, and connectivity-related issues.
- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
- Maintain proper records of IT assets, systems, and accessories.
- Ensure timely resolution of user IT-related complaints and issues.

2. Software & Application Management
- Install, configure, update, and troubleshoot required software and applications.
- Provide user support for MS Office, ERP/HMIS, hospital applications, email systems, and other business software.
- Monitor software functionality and coordinate with vendors for application-related issues.
- Maintain software licenses and ensure systems are updated as required.
- Support users in understanding and effectively using organizational software.

3. Network & Infrastructure Support
- Assist in maintaining LAN/WAN, Wi-Fi, switches, routers, and other networking infrastructure.
- Monitor network connectivity and troubleshoot network-related problems.
- Coordinate with internet/network service providers whenever required.
- Support CCTV, biometric attendance, access control, and other technology systems where applicable.

4. Healthcare IT Support
- Provide IT support for Hospital Information Management Systems (HIMS/HMIS),



EMR/EHR, LIS, PACS, billing, pharmacy, laboratory, radiology, and other healthcare applications, as applicable.
- Coordinate with hospital departments to resolve system-related issues.
- Ensure minimum disruption to critical hospital IT services.
- Support integration and smooth functioning of IT systems used by clinical and non-clinical departments.

5. Data & Security
- Ensure regular backup and protection of significant organizational data.
- Follow IT security policies and maintain confidentiality of organizational information.
- Support antivirus, firewall, access control, and basic cybersecurity requirements.
- Ensure appropriate user access to systems and applications.
- Report any suspected security incidents to the IT Head/Manager immediately.

Required Software Knowledge The candidate should have good working knowledge of commonly used IT software and applications, including:

- Microsoft Office – Word, Excel, PowerPoint, Outlook
- Windows Operating System
- Internet & Email Configuration
- Antivirus and basic security software
- Basic knowledge of ERP/HMIS/Hospital Management Software
- Basic database/application troubleshooting
- Remote desktop/support tools
- Basic networking tools and utilities

Pay: Up to ₹28,000.00 per month

Work Location: In person

📌 IT Executive (Nagar)
🏢 Apex Hospital, Malviya Nagar
📍 Nagar