About the Role

We are looking for a professional and technically skilled IT Executive to manage and maintain the company's IT infrastructure, systems, hardware, software, network, security, and day-to-day technical operations.

The ideal candidate should have strong troubleshooting skills, hands-on experience in IT support and infrastructure management, and the ability to independently resolve technical issues while ensuring smooth and secure IT operations across the organization.

Key Responsibilities1. IT Infrastructure Management l Manage and maintain the company's computers, laptops, printers, scanners, servers, networking equipment, and other IT assets.

l Ensure smooth functioning of all IT infrastructure and systems.

l Install, configure, upgrade, and maintain hardware and software.

l Monitor system performance and proactively identify technical issues.

l Maintain proper records of IT assets, licenses, and equipment.

2. Technical Support l Provide first-level and second-level technical support to employees.

l Troubleshoot hardware, software, operating system, printer, email, and connectivity issues.

l Resolve employee IT tickets and technical requests within defined timelines.

l Assist employees with system setup, software installation, and technical requirements.

l Maintain proper documentation of recurring technical issues and their solutions.

3. Network & Internet Management l Manage LAN, Wi-Fi, routers, switches, firewalls, and other networking equipment.

l Troubleshoot network connectivity and internet-related issues.

l Monitor network performance and availability.

l Coordinate with Internet Service Providers and external IT vendors when required.

l Maintain secure access to company networks and systems.

4.



IT Security l Implement and maintain basic IT security policies and controls.

l Manage antivirus/endpoint security solutions.

l Monitor unauthorized access and suspicious activities.

l Ensure regular software updates, security patches, and system maintenance.

l Assist with user access management and password policies.

l Support data security and backup procedures.

5. Email & User Account Management l Create, manage, modify, and deactivate employee IT accounts.

l Manage official email accounts and access permissions.

l Handle employee onboarding and offboarding IT requirements.

l Ensure appropriate access to company systems based on employee roles.

6. Backup & Data Management l Monitor regular backups of important company data.

l Maintain backup schedules and verify backup availability.

l Assist in data recovery when required.

l Maintain appropriate access controls for sensitive company information.

7. IT Vendor Management l Coordinate with external IT service providers, software vendors, hardware suppliers, and ISPs.

l Track IT-related AMC, licenses, warranties, and service contracts.

l Evaluate technical requirements and coordinate procurement where required.

l Maintain records of vendor services and IT purchases.

8. IT Documentation & Reporting l Maintain IT asset and inventory records.

l Maintain documentation for network infrastructure, systems, licenses, and configurations.





l Prepare regular IT status and incident reports.

l Maintain records of IT issues, resolutions, and preventive actions.

Required Qualifications l Bachelor's degree/diploma in Information Technology, Computer Science, Computer Applications, or a related field.

l 1–3 years of relevant IT experience.

l Strong knowledge of Windows operating systems and common business applications.

l Good understanding of computer hardware and networking.

l Experience in troubleshooting IT hardware and software issues.

l Basic understanding of network security and cybersecurity.

l Ability to work independently and manage multiple technical issues.

Technical Skills l Windows OS / Windows Server l Computer Hardware & Troubleshooting l LAN / WAN / Wi-Fi l TCP/IP, DNS, DHCP l Routers & Switches l Printers & Scanners l Microsoft 365 / Office Applications l Email Administration l Antivirus & Endpoint Security l Backup & Data Recovery l IT Asset Management l Basic Firewall & Network Security l Remote Desktop / Remote Support Tools l IT Ticketing Systems

Additional Advantage:

l Active Directory l Cloud platforms l Microsoft Azure / AWS l CCTV & access control systems l Basic cybersecurity knowledge

Key Performance Indicators (KPIs)l IT Supportl System & Network Availabilityl IT Securityl IT Asset Managementl Backup & Business Continuityl Employee Support

Preferred Certifications:CCNA, CompTIA A+, CompTIA Network+, Microsoft certifications, AWS/Azure certifications, or other relevant IT certifications.

Note: Candidates with robust hands-on troubleshooting and infrastructure experience will be preferred.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 IT Executive (Noida)
🏢 Dreamx Insurance Broking Private
📍 Noida