Role & responsibilities

- Troubleshoot and resolve issues related to desktops, laptops, printers, software, and network connectivity.

- Install and configure current hardware, software, printers, mobile devices, and other IT equipment.

- Provide timely and effective IT support to end users.

- Manage and troubleshoot CCTV, Access Control Systems, LAN, Wi-Fi, VPN, switches, routers, EPABX, and other network peripherals.

- Monitor network performance and resolve connectivity-related issues.

- Ensure antivirus, endpoint security, and Windows patch updates are properly maintained.

- Monitor daily backup jobs and backup reports.

- Perform periodic restore testing and maintain backup/recovery procedures.

- Manage NAS and cloud backup solutions.

- Maintain proper documentation related to backups and recovery procedures.

- Maintain hardware and software asset inventory.

- Track warranty,



AMC, and renewal activities.

- Maintain backup inventory and related records.

- Coordinate with external IT vendors and service providers for service delivery and issue resolution.

- Support IT infrastructure upgrades, implementations, and new technology projects.

- Travel/visit branch locations whenever required to provide IT support.

Preferred candidate profile

- Only Male Candidate

- Strong troubleshooting and problem-solving skills

- Good communication and end-user support skills

- Ability to manage IT issues independently

- Good coordination with internal teams and external vendors

- Willingness to travel to branch locations whenever required

📌 It Executive (Mumbai)
🏢 ARROW GREENTECH
📍 Mumbai