Role & responsibilities

- Provide technical support and troubleshooting to employees.

- Troubleshoot computer, laptop, printer, and peripheral-related issues.

- Install, configure, and update software and applications.

- Troubleshoot basic LAN, Wi-Fi, internet, and network connectivity issues.

- Provide support for Windows OS and Microsoft Office/365.

- Maintain IT asset and inventory records.

- Assist with user accounts, email accounts, and access permissions.

- Perform basic system updates, antivirus checks, and security maintenance.

- Coordinate with external vendors for IT-related issues when required.

- Maintain documentation of IT issues and their resolutions.

- Provide technical support during online meetings and presentations.

- Assist the senior IT team with daily IT operations.

Preferred candidate profile

- Good knowledge of Windows OS and MS Office.

- Good troubleshooting and problem-solving skills.

- Good communication and interpersonal skills.

- Willingness to learn and adapt to recent technologies.

- Basic knowledge of computer hardware and software troubleshooting.

📌 It Executive (Noida)
🏢 Acadecraft
📍 Noida