Job Requirements

- 5-8 years of experience in Microsoft Intune and End User Computing Support.
- Strong hands-on experience in Microsoft Intune, Autopilot, Endpoint Manager, and Microsoft Surface device management.
- Experience in Mobile Device Management (MDM) and Mobile Application Management (MAM).
- Hands-on experience in Application Packaging using MSI, MSIX, App-V, Admi Studio, InstallShield, PSADT, or equivalent tools.
- Experience in application deployment, testing, troubleshooting, and lifecycle management through Intune and SCCM.
- Knowledge of Windows 10/11, Office 365, Azure AD, Active Directory, SCCM, and Endpoint Security.
- Robust troubleshooting skills for laptops, mobile devices, and workplace technologies.
- Experience working with ServiceNow or similar ITSM tools.

Key Responsibilities

- Manage and support Microsoft Intune environment and Microsoft Surface devices. Create, customize, test, and deploy application packages for enterprise environments.
- Deploy applications through Intune, SCCM, and Company Portal.
- Perform application compatibility testing, packaging validation,



and deployment troubleshooting.
- Configure and maintain device enrollment, provisioning, and Windows Autopilot deployments.
- Create and manage MDM/MAM, compliance, conditional access, and application protection policies.
- Support laptop lifecycle activities including provisioning, replacement, software installation, and asset management.
- Manage incidents, service requests, and changes while ensuring SLA adherence.
- Provide technical guidance and knowledge transfer to Service Desk and support teams.

Job Qualifications & Skills:

Domain: Digital Workplace Services / Modern Workplace / Endpoint Management

Soft Skills: Strong communication skills • Customer-centric approach • Analytical and problem-solving skills • Team collaboration and stakeholder management.

Education: Requirements bachelor’s degree in IT / Engineering or equivalent

Certifications: Microsoft Certified: Endpoint Administrator Associate (Preferred) ITIL Foundation (Preferred).

📌 Intune Engineer, Application packaging / Modern Workplace Engineer/ (Chennai)
🏢 TCS_India
📍 Chennai