Job Summary: The Quality Associate Intern is responsible for monitoring and improving the overall quality of online tutoring sessions. In this role, you will review session recordings, identify delivery issues, provide actionable feedback to tutors, and address their day-to-day queries to ensure students receive an engaging and effective learning experience.
What you'll do:
●The intern will monitor live and recorded tutoring sessions to assess teaching quality, clarity, student engagement, and technical issues. They will identify quality gaps, provide constructive feedback to tutors, and resolve their queries regarding audit findings and platform standards. The intern will also maintain daily audit records, track flagged issues and follow-ups,
and support regular quality reports to monitor tutor performance and overall trends.
What we're looking for:
● Education: Bachelor’s degree in any field.
● Experience: FRESHER
● Communication: Transparent, polite, and constructive spoken and written communication to coach tutors effectively without friction.
● Basic Tools: Familiarity with Google Sheets for logging notes and updating checklists.
● Core Skills: Attentive listening, fair judgment, and problem-solving ability.