24 Sep
|
Outpace consulting service
|
Airoli
24 Sep
Outpace consulting service
Airoli
Customer Support Executive – International Voice Process
Job Location: Airoli, Mumbai
Job Type: Full time
Experience: Fresher
Qualification: Graduate
Eligible Batches: 2024, 2025 & 2026
We are hiring enthusiastic Graduate Freshers for a Customer Support – International Voice Process role with a leading ITES company in Airoli, Mumbai.
This is an opportunity for fresh graduates to begin their career in customer service and develop their communication, problem-solving, and customer-handling skills.
Salary & Benefits
Salary: Up to ₹2.8 LPA
In-Hand Salary: ₹18,000 per month
Night Shift Allowance: Up to ₹3,000
Incentives: Performance-based
Cab Facility: Available
Work Details
Working Days: 5 days a week
Week-offs: 2 rotational week-offs
Shift: Rotational shifts
Job Location: Airoli, Mumbai
Roles & Responsibilities
- Handle customer queries through calls support.
- Provide timely, accurate, and professional resolutions to customer concerns.
- Maintain customer service and quality standards.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through effective communication.
Eligibility Criteria
- Graduate Freshers can apply.
- Candidates must be graduates from the 2024, 2025, or 2026 batches.
- Candidates should be comfortable working in rotational shifts.
- Good communication and customer-handling skills are preferred.
Not Eligible Candidates holding the following qualifications are not eligible for this position:
B.Tech, B.E., M.Tech, Diploma, Pharmacy/Pharma, LLB, or LLM.
How to Apply
Interested candidates can share their updated resume at:
[email protected] For further details or queries, contact: +91 (phone hidden)
Pay: ₹250,000.00 - ₹280,000.00 per year
Work Location: In person
📌 INTERNATIONAL VOICE PROCESS (Airoli)
🏢 Outpace consulting service
📍 Airoli