: International US Customer Support

Locations :

Hyderabad | Pune | Bangalore

Work Mode:

Work from Office (WFO)

Shift

US Night Shift

Experience

1 Years

Minimum 1+ year of experience in International Voice Process

CTC:

Up to 5.5 LPA

Transportation:

2-Way Cab Facility

Notice Period :

Immediate Joiners Only

Role Overview:

We are looking for experienced Customer Support Executives with solid communication skills and hands-on experience in International Voice Processes.

The ideal candidate should have experience handling international customers over voice and should be comfortable working in a US Night Shift environment from the office.

Key Responsibilities:

- Handle customer queries and provide appropriate resolutions through international voice support.
- Communicate professionally with international customers.
- Understand customer concerns and provide accurate information and solutions.
- Maintain quality and productivity standards as per process requirements.
- Follow defined process guidelines and compliance requirements.
- Ensure a positive customer experience during every interaction.
- Meet assigned performance and service-level targets.

Required Skills & Qualifications:





- Minimum 1 year of experience in International Voice Process.
- Excellent verbal and communication skills.
- Strong customer-handling and problem-solving abilities.
- Comfortable working in US Night Shifts.
- Willingness to work from office is mandatory.
- Candidates must be currently based in or willing to relocate to the respective hiring location.
- Immediate joiners only.

Process Requirement: Pure International Voice Process experience is mandatory.

Candidates with experience only in the following processes are not eligible:

- Email Support
- Chat Support
- Blended Process
- Semi-Voice Process

Interview Process: HR Round Versant Assessment Operations Round

Document Requirements

Candidates must be able to provide:

- Offer Letter from every previous organization
- Relieving / Experience Letter from every previous organization
- PF Statement / Employment-related PF records

Walk-in / F2F Drive Saturday F2F Drive Hyderabad & Pune

Interested candidates can share their updated CV.

Email: [email protected]

Contact: 86558 84775

Referrals are welcome.

📌 International US Customer Support (Bengaluru)
🏢 Career Guideline
📍 Bengaluru