- Handle inbound international calls from US customers.
- Provide customer support and resolve queries professionally.
- Follow standard customer service and process guidelines.
- Maintain high-quality communication during calls.
- Accurately document customer interactions.
- Meet required quality, productivity and customer-service parameters
Requirements
Graduate – Any Stream
- Fresher,experienced with excellent communication skills can apply
- Excellent English Communication required
- SVAR/Communication Assessment will be conducted
- Typing Speed: 30 WPM | 90% Accuracy
- Comfortable working in rotational/night shifts
- Two rotational split weekly offs
- Should NOT be enrolled in any full time course
Not Eligible: B.Ed., MBA, BA LLB, B.Tech/B.E./M.Tech/M.E. candidates