International Chat Process Professional (Kharadi)

International Chat Process Professional (Kharadi)

24 Sep
|
Skyline Dynamics
|
Kharadi

24 Sep

Skyline Dynamics

Kharadi

Job Summary

Experience in international blended process, fluent communication, ecommerce chat/blended/voice process can apply. 24*7 support

Key Responsibilities

- Handle customer queries through international chat and blended channels.

- Provide accurate and timely resolutions to customer queries.

- Assist customers with product, order, payment, delivery, and service-related concerns.

- Handle voice interactions when assigned as part of the blended process.

- Maintain high standards of customer service and customer satisfaction.

- Follow defined process guidelines, quality standards, and compliance requirements.

- Document customer interactions and update relevant systems.

- Meet assigned productivity, quality, and service-level targets.

- Escalate complex issues to the appropriate team when required.

📌 International Chat Process Professional (Kharadi)
🏢 Skyline Dynamics
📍 Kharadi

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