Work Location: Ahmedabad, Gujarat (Relocation Mandatory)

Selected candidates will join our Ahm Office

Roles & Responsibilities

- Respond to customer queries through live chat in a clear and professional manner.

- Assist customers with product information, order updates, issue resolution, and general questions.

- Provide accurate and timely solutions to ensure customer satisfaction.

- Maintain records of customer interactions and follow company guidelines.

- Collaborate with internal teams for quick issue resolution.

- Meet daily/weekly targets such as response time, accuracy, and quality of service.

- Ensure a positive customer experience at all times.

Skills Required

- Good written communication skills.

- Rapid and accurate typing ability.





- Basic computer knowledge and ability to multitask.

- Problem-solving and customer-focused attitude.

- Ability to handle multiple chats at once (if required).

- Ability to work in rotational shifts (based on process).

Job Types: Full time, Fresher, Permanent

Benefits

- Health insurance

- Provident Fund

Skills: communication skills,chat process,customer care,relocation,customer service,customer satisfaction,customer experience,non voice,bpo,international process,customer,english grammar,chat

📌 International BPO Executive (Nagpur)
🏢 Docdort
📍 Nagpur