Purpose of the Job : Support Institutional Sales through Government / Defence Customers, Tender Business, and IB Dealers, ensuring smooth order execution, customer coordination, collections, and timely delivery while supporting business growth and profitability.
Key Responsibilities :
- Existing Business Manage customer requirements and ensure smooth order execution.
- Business Development Identify recent customers and support business enhancement.
- Tender & Government Business – Support tender documentation, submission, and execution.
- IB Dealer Management – Coordinate with authorised dealers for orders, billing, and deliveries.
- Collections – Follow up on outstanding payments and support timely collection.
- Customer Management – Address customer queries and coordinate resolution of issues.
- Market Intelligence – Track market, competitor, and business opportunities.
- MIS & Coordination – Maintain sales MIS and coordinate with internal teams for timely execution.
- Factory coordination – Monthly indent, STO & SO generation. Despatch follow-up from factory and ELC’s
- Sales Planning – Sales Plan as per budget and Market share