Inside Sales Specialist

Company: Rigzen Services Private Limited

Location: Makarba,Ahmedabad

Department: Sales / Business Development

Employment Type: Full-Time

Experience: 1–4 Years

Work Mode: On-site

We are looking for an energetic and target-oriented Inside Sales Specialist who can engage with prospective customers, understand their business requirements, recommend relevant services, and convert qualified leads into customers.

Key Responsibilities

- Handle inbound leads generated through website, digital campaigns, WhatsApp, calls, social media, and other channels.
- Make outbound calls to prospective clients and understand their business requirements.
- Qualify leads based on requirement, budget, urgency, business stage, and decision-making authority.
- Conduct consultative sales conversations rather than simply selling individual services.
- Follow up consistently with interested prospects through calls, WhatsApp, and email.
- Maintain accurate lead, follow-up, and sales information in CRM/lead management systems.
- Prepare quotations/proposals and coordinate with internal teams wherever required.
- Convert qualified prospects into paying customers while maintaining a professional customer experience.
- Identify opportunities for cross-selling and upselling additional relevant services.
- Maintain a healthy sales pipeline and achieve monthly/quarterly sales targets.
- Track daily calls, conversations, follow-ups, conversions, revenue, and pending opportunities.
- Coordinate with Business Development, Operations, Finance,



and Service Delivery teams for smooth customer onboarding.
- Stay updated on Rigzen’s service offerings, processes, pricing, and applicable business-support schemes.
- Handle customer objections and resolve basic pre-sales queries professionally.
- Ensure timely follow-up until closure and handover of confirmed customers to the concerned team.

Candidate Requirements

- Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field preferred.
- 1–2.5 years of experience in inside sales, telesales, business development, or consultative sales.
- Experience in selling B2B services, business consultancy, financial services, digital services, or professional services will be an advantage.
- Excellent verbal and written communication skills.
- Solid persuasion, negotiation, and objection-handling abilities.
- Comfortable speaking with business owners, founders, entrepreneurs, and MSMEs.
- Strong follow-up and relationship-building skills.
- Ability to understand customer requirements and recommend suitable solutions.
- Target-oriented with a strong ownership mindset.
- Comfortable working with CRM systems, Excel/Google Sheets, WhatsApp, and other sales tools.
- Good Hindi and English communication required.

Preferred Skills

- Consultative selling
- Lead qualification
- Cold calling and warm calling
- Objection handling
- Negotiation and closing
- CRM management
- B2B sales
- Cross-selling and upselling

Pay: ₹28,000.00 - ₹40,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Inside Sales Specialist (Ahmedabad)
🏢 Rigzen services private
📍 Ahmedabad