- Make outbound calls to prospective customers and generate interest in Company.
- Follow up with leads through calls and other communication channels.
- Understand customer requirements and recommend suitable gym memberships/services.
- Convert qualified leads into memberships and achieve monthly sales targets.
- Maintain and regularly update the sales pipeline and CRM.
- Handle customer queries and provide appropriate information about memberships and services.
- Build relationships with prospects and existing customers.
- Negotiate with customers and effectively close sales.
- Follow up for membership renewals, upgrades and additional services where applicable.
- Explore opportunities for upselling and cross-selling fitness-related services.
- Maintain accurate records of customer interactions and sales activities.