Role Description The Inside Sales Associate is a full time, on-site role based in Bengaluru. This role involves managing inbound and outbound calls, qualifying prospects, and converting leads into opportunities for recruitment and staffing services.
The Inside Sales
Associate will build and maintain relationships with clients, understand their hiring needs, and coordinate with internal teams to propose suitable solutions. Daily responsibilities include lead generation, maintaining accurate records in CRM or sales tools, following up on inquiries, and supporting account management activities to ensure client satisfaction. The role also requires collaborating with the business development team to meet sales targets and contribute to the growth of SHRS – SARIKA HR SOLUTIONS.
Qualifications
- Candidates should possess strong Inside Sales skills, including handling calls, presenting services, and closing opportunities.
- Candidates should possess Customer Service and Customer Satisfaction skills to manage inquiries, address concerns, and maintain positive client relationships.
- Candidates should possess Lead Generation skills to identify prospects, qualify leads, and nurture opportunities through follow-up.
- Candidates should possess Account Management skills to maintain client accounts, understand ongoing needs, and support retention and growth.
- Strong communication and interpersonal skills, with the ability to engage professionally with clients and internal teams.
- Basic proficiency with CRM or sales management tools and comfort working with data and reports.
- Ability to work in a target-driven environment, with good organizational and time-management skills.
- Prior experience in inside sales, recruitment services, or HR solutions is an advantage; a relevant bachelor’s degree is preferred.