Job Summary: We are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.

Key Responsibilities: ● Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment. ● Conduct client workshops to understand business processes and map them to product capabilities. ● Configure product modules and workflows to align with customer requirements. ● Manage and validate data migration activities, ensuring accuracy and integrity. ● Provide training and knowledge transfer to client teams during UAT and post go-live. ● Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution.● Track project progress, communicate status updates,



and manage risks to ensure timely delivery. ● Document implementation best practices, templates, and client-specific configurations for reusability. ● Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.

Required Qualifications: Educational ● Bachelor’s degree in Computer Science, Information Technology, Business, or related field. ● Certifications in project management (Agile/Scrum, PMP, PRINCE2) or SaaS tools preferred. Qualified ● 2–4 years of experience in product implementation, solution delivery, or consulting. ● Strong knowledge of SaaS/HRMS/Enterprise software workflows. ● Hands-on experience with data migration, system configuration, and UAT management. ● Proficiency in MS Excel/SQL for data handling and analysis. ● Strong communication, presentation, and client-facing skills. ● Ability to manage multiple implementations simultaneously while meeting deadlines

📌 Implementation Specialist (Bengaluru)
🏢 Greythr
📍 Bengaluru