The Implementation Specialist is responsible for implementing the company's software solutions for clients by managing requirement gathering, system configuration, client training, UAT, Go-Live, and post-implementation support.

Technical Skills

- Software implementation and configuration
- Basic SQL knowledge
- API integration fundamentals
- Data migration and validation
- UAT and testing
- MS Excel, Word, and PowerPoint
- Basic troubleshooting

Functional Skills
- Requirement gathering
- Business process analysis
- Project coordination
- Documentation
- Customer onboarding
- Training delivery

Soft Skills
- Excellent communication skills
- Client relationship management
- Problem-solving ability
- Analytical thinking
- Time management
- Team collaboration




- Attention to detail
- Adaptability

Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- MBA or relevant certifications are an added advantage.

Experience
- 1–2 years of experience in software implementation, customer success, or project coordination.
- Experience implementing SaaS-based applications is preferred.
- Experience with HRMS, ERP, CRM, or Payroll solutions is an advantage.
- Location : Airoli Navi Mumbai

📌 Implementation Associate (Mumbai)
🏢 Neural IT
📍 Mumbai