- Should have at least 2 years of experience designated as Assistant Manager Quality on papers.
- Should have hands on experience with 7QC tools and should be part of feedback and coaching.
- Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.
- Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Managers on the process for an excellent team and process performance.
- Preferred BPO Industry background & Customer service domain
- International experience is mandatory
- Required to provide detailed analysis for escalations, product and process changes/launches.
- Coordinate for calibration sessions and adherence towards enhancing calibrated process performance
Interested candidates- Can drop your resume to the below email id or what's number . Email id :
[email protected]
Contact Number : (phone hidden)
📌 Immediate Openings For Assistant Manager _Quality-Chennai
🏢 Hexaware Technologies
📍 Chennai