- Support recruitment technology platforms and related processes
- Assist in tracking and managing system enhancement requests
- Coordinate with technology teams and vendors on open issues and change requests
- Provide support during UAT and validation activities for new enhancements
Governance & Compliance
- Manage approval-based processes and governance activities
- Support audit and compliance-related requirements
- Ensure documentation and trackers are maintained accurately
- Monitor process adherence and raise observations where required
Reporting & Data Validation
- Maintain recurring reports, dashboards, and trackers
- Perform data validation across multiple systems
- Investigate discrepancies and coordinate issue resolution
- Generate insights and process metrics for stakeholders
Stakeholder Management
- Coordinate with recruiters, recruiting leads, operations teams, and technology teams
- Drive action-item closure through regular follow-ups
- Support governance reviews and recurring stakeholder connects
- Ensure timely communication of updates and changes
Change Management & Adoption
- Support communication and awareness initiatives related to recruitment process and technology updates
- Assist in conducting knowledge-sharing and enablement sessions
- Support adoption of new processes, tools, and enhancements
Continuous Improvement
- Identify process improvement opportunities
- Support automation and optimization initiatives
- Participate in testing and validation of process and technology enhancements
- Contribute to improving efficiency and user experience
Preferred Skills & Experience
Required
- Experience in Recruitment Operations, Talent Acquisition Operations, HR
Operations, Recruitment Governance, or Process Excellence
- Good understanding of recruitment processes and lifecycle
- Strong Excel skills including:
o Pivot Tables o VLOOKUP/XLOOKUP o Data Validation o Reporting
- Experience managing trackers, dashboards, or operational reporting
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities simultaneously
Preferred
- Exposure to Workday, ATS platforms, HRMS systems, or recruitment technologies
- Experience in UAT, process testing, or system validations
- Experience working with Power BI or reporting tools
- Experience with process documentation and governance activities
- Exposure to automation initiatives, Copilot, Power Platform, or similar technologies
What Success Looks Like The ideal candidate should be able to:
- Quickly learn recruitment systems and processes
- Independently manage recurring governance activities
- Maintain high levels of data accuracy
- Drive action-item closure across multiple stakeholders
- Support testing, validation, and process improvement initiatives
- Operate effectively in a fast-paced and energetic environment
What We Are Looking For
Someone who
- Takes ownership rather than waiting for instructions
- Is comfortable working with ambiguity
- Has strong attention to detail
- Enjoys problem solving
- Is willing to learn new technologies and processes
- Can effectively engage with stakeholders across teams