HR Manager – Retail & Wholesale Operations

Company: VVS Fresh N Fine

Department: Human Resources

Job Type: Full-time

Experience: 3–7 years

Industry: Retail / FMCG / Supermarket / Wholesale

Location: Kerala

About VVS Fresh N Fine

VVS Fresh N Fine is a growing supermarket and wholesale business with multi-location operations across Kerala. Our business includes supermarkets, wholesale operations, central godown, inventory, purchase, finance and other centralized functions.

We are looking for an experienced and business-oriented HR Manager who can build strong HR systems, ensure manpower availability and develop a high-performance workforce across our retail and wholesale operations.

Job Summary The HR Manager will be responsible for managing end-to-end HR Operations, Recruitment, Talent Acquisition, Manpower Planning, Employee Relations, Attendance, Payroll Coordination, Performance Management, Training & Development, Employee Engagement and HR Compliance.

This is a hands-on role suited for an HR professional who enjoys working closely with store managers, department heads, frontline employees and management in a fast-paced, multi-location retail and wholesale environment.

Key Responsibilities1. HR Operations & Manpower Planning

- Plan manpower requirements across supermarkets, wholesale, godown and support functions.
- Monitor daily manpower availability and deployment.
- Maintain organizational structure and employee database.
- Identify manpower shortages and coordinate replacements.
- Ensure optimum employee deployment based on business requirements.

1. Recruitment & Talent Acquisition

- Manage end-to-end recruitment for retail, wholesale and support positions.
- Source candidates through job portals, employee referrals, institutes and local recruitment channels.
- Screen candidates and conduct HR interviews.
- Coordinate interviews with department heads and management.
- Ensure vacancies are filled within defined timelines.

1. Employee Onboarding

- Manage joining formalities and employee documentation.
- Conduct employee induction and orientation.
- Explain company policies, job responsibilities, KRAs and KPIs.
- Coordinate department-level onboarding.
- Track employee performance during probation.

1. Attendance, Leave & Shift Management

- Monitor attendance across all locations.
- Track absenteeism, late coming and employee availability.




- Coordinate leave and shift management with store and department managers.
- Maintain accurate attendance records.
- Identify recurring attendance and discipline issues.

1. Payroll Coordination

- Coordinate monthly payroll inputs with Finance.
- Verify attendance, overtime, incentives, deductions and other payroll inputs.
- Ensure payroll data accuracy.
- Resolve employee salary-related queries.
- Maintain confidential employee compensation records.

1. Performance Management

- Develop and implement KRA and KPI systems for different positions.
- Coordinate monthly/quarterly performance reviews.
- Track employee productivity and performance.
- Manage probation evaluations.
- Identify low-performing employees and implement performance improvement plans.
- Support management in promotions, incentives and career progression.

1. Training & Development

- Identify training needs across retail and wholesale operations.
- Prepare training calendars.
- Conduct induction and employee development programs.
- Coordinate training on customer service, sales, SOPs, discipline and workplace standards.
- Develop supervisors, team leaders and managers.

1. Employee Relations & Grievance Management

- Act as a communication bridge between employees and management.
- Handle employee grievances professionally.
- Investigate workplace issues and conflicts.
- Maintain employee discipline according to company policies.
- Conduct exit interviews and identify reasons for employee turnover.

1. Employee Engagement & Retention

- Develop employee engagement initiatives.
- Implement employee recognition programs.
- Monitor employee satisfaction and retention.
- Analyze attrition trends and recommend corrective actions.
- Build a positive and performance-oriented workplace culture.

1. HR Policies, Compliance & HR Systems

- Develop and implement HR policies and SOPs.
- Maintain employee records and personnel files.
- Ensure required labour and statutory compliance processes are followed.
- Conduct periodic HR audits across branches.




- Standardize HR processes across all locations.
- Maintain accurate HR reports and dashboards.

Key Performance Indicators (KPIs) The selected candidate will be measured on:
- Manpower Availability: ≥ 98%
- Vacancy Closure: Within defined recruitment timelines
- Employee Attrition: ≤ 3% monthly target
- Attendance Compliance: ≥ 98%
- Payroll Input Accuracy: ≥ 99%
- Employee Documentation: 100%
- Probation Review Completion: 100%
- Training Completion: ≥ 95%
- Grievance Resolution: Within defined timelines
- HR Reports: 100% submitted on time

Candidate Profile We are looking for someone who is:
- Strong in HR Operations and People Management
- Experienced in Recruitment and Talent Acquisition
- Comfortable managing a large frontline workforce
- Robust in employee relations and conflict resolution
- Data-oriented and comfortable with HR MIS and Excel
- Capable of developing and implementing HR policies and SOPs
- Strong in communication and negotiation
- Proactive, disciplined and accountable
- Comfortable working across multiple locations
- Business-minded and focused on employee productivity

Education & Experience

Required:

- Bachelor's degree in Human Resources, Business Administration or related field.
- 3–7 years of relevant HR experience.

Preferred:

- MBA / PGDM in Human Resources.
- Experience in retail, supermarket, FMCG, wholesale, logistics or multi-location operations.
- Experience managing frontline, sales and operational employees.
- Experience with HRMS and HR analytics.

Why Join VVS Fresh N Fine?
- Opportunity to build HR systems for a growing multi-location business.
- Direct exposure to senior management and business operations.
- Opportunity to create and implement HR policies, KPIs and performance systems.
- Significant responsibility across Retail + Wholesale + Central Operations.
- Opportunity for career growth with a growing organization.

How to Apply If you are an HR professional who can build systems, attract talent, develop people and improve employee productivity, we would like to hear from you.

Please apply with your updated CV/resume highlighting your HR Operations and recruitment experience.

Job Type: Full-time

Experience: 3–7 years

Department: Human Resources / HR Operations

Industry: Retail / FMCG / Wholesale

Pay: From ₹40,000.00 per month

Work Location: In person

📌 Human Resources Manager (Cherthala)
🏢 Vvs fresh n fine
📍 Cherthala