US recruitment experience is a must as majority of hirings happen for this region (also for Philippines and India).
- Multi geography experience in term of recruitment and team management is preferable as the TCS team will be based out of India and Philippines.
- Experience and explicit understanding of RPO business, SLAs, KPIs, Compliance and controls
- Experience in ATS and recruitment tools like Avature/others is a must
- Ensure building and maintenance of candidate repository & pipeline
- Tracking, control & reporting;
- Doing root cause analysis, identifying trends and putting corrective and preventive measures in place – driving improvements
- Knowledge of upstream /downstream process connectivity
- Strong experience in stakeholder management
- Open to cover US shift as and when required.
- Service Delivery - Lead and manage a team of Recruiters and ensuring a seamless recruitment life cycle starting from intake calls, sourcing, screening, interviewing scheduling, digital offer management to initiating onboarding.
- Strong experience of ATS and workflow management – ensuring up to date records
- Ensure green SLAs & KPIs
- Ensure building and maintenance of candidate repository & pipeline
- Use Industry knowledge and experience to get the right fit for opening
- Continuous Learning: Stay abreast of the latest RPO industry best practices to continuously improve capabilities.
- Stakeholder Engagement: Effectively communicate insights and findings to stakeholders & keep candidates engaged.
- Ensure positive Hiring Manager and candidate experience.
- Data Governance & Statutory Compliance: Contribute to the development and enforcement of data governance standards to maintain the integrity and security of HR/new hire data.
- Service Delivery - Ensuring a seamless recruitment life cycle starting from intake calls, sourcing, screening, interviewing scheduling, digital offer management to initiating onboarding.
- Strong experience of ATS and workflow management – ensuring up to date records
- Ensure green SLAs & KPIs
- Ensure building and maintenance of candidate repository & pipeline
- Use Industry knowledge and experience to get the right fit for opening
- Continuous Learning: Stay abreast of the latest RPO industry best practices to continuously improve capabilities.
- Stakeholder Engagement: Effectively communicate insights and findings to stakeholders & keep candidates engaged.
- Ensure positive Hiring Manager and candidate experience.
- Data Governance & Statutory Compliance: Contribute to the development and enforcement of data governance standards to maintain the integrity and security of HR/new hire data.
- Reporting & Insights - Ensure robust tracking and reporting mechanism. Monitor and analyze recruitment metrics to evaluate the effectiveness of hiring strategies and make recommendations to support clients to make data driven decisions.
Domain US recruitment experience is a must as majority of hirings happen for this region (also for Philippines and India).
Soft Skills - Excellent communication
- Team collaboration
- Documentation and knowledge sharing
Education Requirements Bachelor's/Master’s or equivalent (can be marked optional or flexible)
Technical
- Which are the ATS applications used earlier?
- Are you flexible to support in US hours?
- what are the Geos and Domain supported earlier