Company Description Customer Analytics, LLC is a technology solutions firm with over 20 years of experience helping organizations solve complex business problems through customized software. The company focuses on delivering high-quality, on-time, and within-budget solutions, supported by strong technical teams with broad expertise. Its clients include global leaders across Retail, Supply Chain Management, Manufacturing, B2B, Education, Consumer Goods, and Health Care.

Customer

Analytics’ capabilities span Machine Learning, analytical modeling, enterprise software development, data warehousing, business intelligence, mobile, IoT, quality assurance, IT security, and IT service management. Team members are encouraged to bridge the gap between vision and reality through excellence in execution.

Key responsibilities

- Process the full employee lifecycle in system — hires, transfers, promotions, organisational changes, leavers, contract and pay-related changes
- Maintain org structures, position data, cost centre mappings and foundation data
- Run routine data quality checks, audits and corrections; investigate and resolve discrepancies
- Handle day-to-day HR system queries and tickets, providing first-line support to HR, managers and employees
- Produce and distribute standard and ad hoc reports for HR and the wider business
- Support cyclical HR processes in system — performance cycles, comp review, annual leave rollovers, absence processing
- Maintain user guides, process documentation and training material; support HR colleagues on system usage
- Support payroll and downstream interface cycles, checking data feeds and resolving exceptions

Requirement





- Solid day-to-day operational experience as an HRIS end user across both Workday HCM and SAP SuccessFactors
- Strong working knowledge of core HR processes and the employee lifecycle in system
- High level of data accuracy, attention to detail and confidence handling sensitive data
- Employee Central plus one or more of Recruiting, Performance & Goals, Compensation, Time
- Ticketing tool experience (ServiceNow or similar)
- Exposure to a multi-system or parallel-run HR environment

Qualifications

- Candidates should possess strong Analytical Skills to interpret HR data, identify trends, and support data-driven decision-making.
- Candidates should possess Human Capital Management knowledge to support core HR processes, talent management, and workforce planning.
- Candidates should possess Human Resources Information Systems (HRIS) experience to maintain systems, configure workflows, and manage integrations.
- Candidates should possess Employee Advantages understanding to ensure accurate data management and support benefits administration in the HRIS.
- Candidates should possess Business Process skills to map, streamline, and document HR processes for system implementation and optimization.
- Relevant qualifications include a bachelor’s degree in Human Resources, Information Systems, Business, or a related field, or equivalent experience.
- Additional beneficial skills include proficiency with major HRIS/HCM platforms, advanced Excel or reporting tools, familiarity with data privacy and compliance, and strong communication and stakeholder management abilities.
- Ability to work collaboratively in cross-functional teams, prioritize multiple tasks, and maintain high attention to detail in a fast-paced environment.

📌 HRIS Analyst (Chennai)
🏢 Customer Analytics
📍 Chennai