Role Purpose: To act as the custodian of company culture, policy, discipline, performance management, hiring, employee relations, payroll governance, and compliance while protecting management bandwidth and ensuring fair, policy-driven decision-making.
Key Responsibilities
1. Talent Acquisition & Workforce Planning
- Drive end-to-end recruitment.
- Build a talent pipeline for critical positions.
- Ensure hiring timelines are met.
- Improve quality of hires.
- Maintain hiring tracker and hiring reports.
2. Performance Management
- Implement and monitor KPI systems.
- Conduct appraisal processes.
- Ensure performance discussions are data-driven.
- Align salary increments with KPI performance.
- Manage improvement plans for low performers.
3. Employee Relations & Grievance Management
- Handle grievances professionally.
- Resolve issues within the defined SLA.
- Prevent unnecessary founder escalations.