Experience: 2–4 years, BPO/call center HR experience required
We are hiring an HR Executive with BPO experience to join our Noida team. You will handle high-volume recruitment, onboarding, employee engagement and HR operations, and work closely with operations to keep teams staffed and engaged.
Responsibilities
- Manage end-to-end recruitment for voice and non-voice processes: sourcing, screening, interviews and offers
- Run walk-in drives, referral drives and job portal sourcing
- Handle onboarding, documentation, background verification and induction
- Plan employee engagement activities and reward programs
- Conduct exit interviews and help reduce attrition
- Maintain employee records and coordinate attendance and leave data with payroll
- Ensure compliance with PF, ESIC and other labour laws
- Handle employee queries and grievances
- Prepare regular reports on hiring, attrition and headcount
Requirements
- Graduate in any discipline (MBA/PGDM in HR preferred)
- 2–4 years of HR experience, including at least 2 years in a BPO/call center
- Experience in high-volume hiring
- Knowledge of PF, ESIC and HR compliance
- Good command of MS Excel and any HRMS/ATS
- Strong communication and coordination skills
- Comfortable with a fast-paced, target-driven environment