We are looking for a Hotel Duty Manager we oversees daily operations, acts as the primary contact for guests and staff, and represents senior management during an assigned shift.
Key Responsibilities
- Guest Relations: Greet VIPs, handle guest feedback, and resolve complaints quickly and professionally.
- Department Coordination: Connect front desk, housekeeping, maintenance, and food & beverage teams to keep services smooth.
- Shift Management: Monitor daily staffing, assign tasks, and maintain an accurate incident logbook.
- Safety and Security: Ensure property security, stock safety, key control, and compliance with health and safety laws.
- Emergency Response: Take immediate charge during on-site emergencies.
Qualifications and Skills
- Education: Diploma or bachelor’s degree in Hotel or Hospitality Management.
- Experience: 2 to 3 years of front office or supervisory experience in hospitality.
- Technical Skills: Proficiency in hotel IDS reservation software.
- Soft Skills: Robust communication, problem-solving, and conflict resolution abilities.
- Flexibility: Availability to work rotating shifts, including nights, weekends, and holidays.
Pay: ₹28,000.00 - ₹35,000.00 per month
Benefits
- Food provided
Work Location: In person
📌 Hotel Duty Manager (Madhapur)
🏢 NARENN GROUPS
📍 Madhapur
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