We are looking for a pleasant, well-groomed, and guest-oriented Hostess to welcome guests, manage seating arrangements, and ensure a warm and skilled dining experience.
Key Responsibilities
- Welcome and greet guests with a warm and professional approach.
- Manage guest reservations, seating arrangements, and table allocation.
- Escort guests to their tables and provide menus.
- Coordinate with the service team to ensure smooth guest flow and table turnover.
- Maintain accurate reservation and guest information.
- Handle guest enquiries and requests courteously.
- Assist in managing waiting lists during peak hours.
- Coordinate with the F&B; team regarding special occasions, VIP guests, and guest preferences.
- Maintain cleanliness and presentation of the entrance and reception area.
- Handle guest feedback and escalate concerns to the concerned supervisor.
- Maintain professional grooming and follow hotel service standards.
Candidate Profile
- 1–3 years of experience as a Hostess, Guest Relations Associate, Restaurant Associate, or similar role in a hotel/restaurant.
- Diploma/Degree in Hotel Management or Hospitality preferred.
- Excellent communication and interpersonal skills.
- Pleasant personality with a strong guest-service orientation.
- Professional grooming and confident body language.
- Good knowledge of English and Hindi.
- Candidates with hotel or pre-opening experience will be an advantage.