Interested candidates can directly connect to Ms. Priti-(phone hidden)

Designation: Customer Care Executive

Location: Noida

Job Summary:

We are urgently hiring Customer care Executives for our Noida office. The role involves diagnosing and resolving customer-reported technical issues over calls/chat in a blended Domestic process. Ideal for candidates who are patient, logical, and confident handling step-by-step technical troubleshooting.

Key Responsibilities:

- Provide prompt and effective support to customers via phone, email, and chat.
- Diagnose variety of issues related to our products or services.
- Document and escalate complex issues to the appropriate team for resolution.
- Maintain accurate records of customer interactions and support tickets.
- Stay up-to-date on the product updates.

Eligibility Criteria:

- Freshers and Experienced candidates both welcome
- Qualification: Graduate / Undergraduate both can apply




- Decent communication skills in Hindi & English (spoken and written)
- Strong logical and analytical thinking for issue diagnosis
- High patience level to handle repeated troubleshooting steps with customers

Salary & Compensation:

- Freshers: 19,000/month (18,300 in-hand)
- Experienced: Up to 23,000 CTC
- Training Period: 20 days paid training with stipend compensation
- Salary Start Date: From Day 21 onwards (post-training), regular salary applicable

Shift & Working Days:

- Male Candidates: Rotational Shifts 24*7
- Female Candidates: Fixed Day Shift Window 7:00 AM to 7:00 PM
- Working Days: 6 Days Working
- Process Type: Blended (Voice + Non-Voice), Domestic

Perks & Benefits:

- Paid Training with Stipend
- Fixed Salary + Incentives
- PF & Medical Insurance
- Career Growth into Technical/Quality/Team Lead roles

📌 Hiring I Customer Care Executive | Voice Process |Noida | CTC
🏢 THR Consultants
📍 Noida