Minimum Qualification- Bachelor's Degree (Full-time) from any university/Professional Institution recognized by Government with min 50% of marks.

Experience & Skill Set- Total 3 years' experience with At least 1 year experience in call centre/client facing role - Handle user queries through calls, email and other designated channels. Provide accurate information and assistance regarding services and processes. Register and track complaints/grievances and ensure timely follow-up.

Coordinate with concerned teams for resolution and escalation of issues. Maintain records of queries, complaints and resolutions. Assist users in accessing online portals and digital services. Prepare basic reports and perform other duties assigned by the competent authority.





Good verbal and written communication skills. Robust customer handling and interpersonal skills. Ability to handle calls and queries professionally and courteously. Good problem-solving and coordination skills.

Basic proficiency in MS Office, email and internet applications. Ability to work with helpdesk/CRM/ticketing systems and online portals. Good documentation and record-maintenance skills. Location of Job- Panchkula.

Total

Positions- 02 Last Date to Apply- 04th October 2026

📌 Help Desk Executive (Panchkula)
🏢 Haryana Knowledge Corporation
📍 Panchkula