: Healthcare Telecaller / Inside Sales Executive

Location: Kochi, Kerala

Experience: 1–3 years

Employment Type: Full-time

Department: Sales / Business Development

About the Role

We are looking for an enthusiastic and target-oriented Healthcare Telecaller / Inside Sales Executive to join our team in Kochi. The role involves connecting with healthcare prospects across India, Saudi Arabia, and the UAE, understanding their requirements, introducing our healthcare products/services, conducting product demonstrations, and converting qualified leads into customers.

The ideal candidate should have experience in telecalling, inside sales, healthcare sales, or a similar domain, with strong communication and relationship-building skills.

Key Responsibilities

- Make outbound calls to prospective customers across India, Saudi Arabia, and the UAE.
- Identify and qualify potential leads based on their healthcare requirements.
- Explain our healthcare products/services clearly and professionally.
- Conduct online product demonstrations for interested prospects.
- Follow up consistently with leads through calls, WhatsApp, email, and other communication channels.
- Understand customer needs and recommend suitable products or solutions.
- Maintain accurate records of calls, leads, follow-ups, demos, and sales activities in the CRM.
- Work towards achieving monthly sales, demo, and conversion targets.
- Build and maintain solid relationships with prospective and existing customers.
- Coordinate with the sales, product, and customer support teams to ensure a smooth customer journey.
- Track and follow up on quotations, proposals, and pending decisions.
- Collect customer feedback and communicate relevant requirements to the internal team.
- Stay updated on the company's healthcare products, features, pricing, and value proposition.

Requirements

- 1–3 years of experience in telecalling, inside sales, business development,



healthcare sales, or a similar role.
- Experience in the healthcare/medical/health-tech sector will be an advantage.
- Excellent English communication and interpersonal skills.
- Ability to confidently communicate with customers from India, Saudi Arabia, and the UAE.
- Strong convincing, negotiation, and follow-up skills.
- Comfortable conducting product presentations and demonstrations over online platforms.
- Customer-oriented approach with a strong focus on achieving targets.
- Good computer skills and familiarity with CRM systems, MS Office/Google Workspace, WhatsApp, Zoom/Google Meet, etc.
- Ability to work independently as well as collaboratively within a sales team.

Preferred Skills

- Experience handling GCC customers or international clients.
- Knowledge of healthcare products, software, medical services, or health-tech solutions.
- Familiarity with lead generation and sales conversion processes.
- Strong telephone etiquette and professional communication.
- Malayalam proficiency is preferred for the Kochi-based role; Arabic language skills would be an added advantage.

Key Performance Indicators (KPIs)

- Number of outbound calls and qualified leads generated.
- Product demos scheduled and completed.
- Lead-to-demo and demo-to-sale conversion rates.
- Monthly sales/revenue achievement.
- Follow-up effectiveness and lead response time.
- Customer engagement and retention.

What We Offer

- Competitive salary with performance-based incentives.
- Opportunity to work with international healthcare customers.
- Exposure to India and GCC markets.
- Training on healthcare products and sales processes.
- Growth opportunities within the sales and business development team.

If you are a motivated sales professional who enjoys speaking with customers, conducting product demos, and converting opportunities into business, we would love to hear from you. Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Healthcare Telecaller / Inside Sales Executive (Kochi)
🏢 Medas Solutions
📍 Kochi