- Understand customer requirements and recommend relevant healthcare services appropriately.
- Explain service perks, packages, and consultation options clearly and confidently.
- Generate qualified leads and follow up with interested customers to drive conversions.
- Maintain a professional, warm, and customer-friendly approach at all times.
- Coordinate with the relevant hospital/pharmacy teams for lead conversion and customer support.
- Achieve assigned daily/monthly lead generation and conversion targets.
- Maintain basic records and reports of customer interactions, leads, and conversions.
- Ensure excellent customer experience and represent the healthcare brand professionally.
Key Skills & Qualifications
- Strong customer interaction and interpersonal skills.
- Warm, approachable, and confident personality.
- Excellent communication skills.
- Fluency in English, Hindi, and Telugu is mandatory.
- Sales-oriented mindset with a strong focus on lead generation and conversions.
- Ability to proactively engage customers and initiate conversations.
- Ability to explain healthcare services clearly and confidently.
- Previous experience in sales, retail sales, tele-sales, healthcare, pharmacy, hospitality, or customer-facing roles will be an advantage.
- Freshers with excellent communication and convincing skills may also be considered.
Preferred Candidate Profile We are particularly interested in candidates who are:
- Energetic and target-driven.
- Comfortable working in a customer-facing environment.
- Persuasive without being pushy.
- Good at building rapport with customers.
- Self-motivated and capable of working independently at a store location.
- Willing to work from 1:00 PM to 10:00 PM.
Deployment Locations Candidates may be deployed at any of the following Apollo Pharmacy locations in Hyderabad:
- Nanakramguda
- Khajaguda
- Film Nagar
- Jubilee Hills Road No. 50
- Western Plaza, OU Colony, Manikonda
- Banjara Hills Road No. 12