Role & responsibilities

Purpose The purpose of this role is to lead the people function of NYA and provide strategic advice in hiring, onboarding, performance, development, and growth of the required staff at NYA. The role is expected to lead the engagement strategies at NYA to build a strong culture and emotional connect and belongingness of the employees with NYA. The role will oversee smooth operations of the school including campus maintenance, and facilities like security and transport.

I. Key Accountabilities Do (Tasks)

Manpower planning and recruitment

- Take personal accountability in developing a manpower plan for NYA in line with the expansion and growth strategy. Forecast the manpower requirements, skill sets and the manpower configuration to manage the manpower cost.
- Identify the right recruitment channels to source the right quality of talent.
- Deliver a process of systematic attraction of talent into NYA and incorporate adequate rigor in the recruitment and selection of talent.
- Establish and oversee a smooth onboarding process of teaching and non-teaching staff with the objective of assimilating them into the NYA culture.
- Provide support and oversight of employee background and credential checking and assure employee onboarding activities are conducted in a timely manner.
- In case of Expats, own the process of contracting, compliance, visa, travel and relocation

and their onboarding at NYA.

Performance and development

- Establish an objective and fair performance management practice at NYA covering teaching and non-teaching staff.
- Lead the process of periodic performance discussion between manager and the employees. Ensure a fair process, constructive dialogue between the stakeholders and address any queries ad concerns.
- Take suitable actions on consistent low performers in consultation with the school management.
- Link the performance observations to the increment, bonus, and growth strategies for NYA. Propose and seek approval from the Board on the increment, bonus ad growth of staff in line with achievement of NYA objectives.




- Analyze and identify the themes for development of staff at NYA. Lead the identification of training channels and methods to ensure a holistic development program is created for

NYA. Employee management, payroll, and benefits
- Lead the periodic salary disbursement and advantages management process in a timely and accurate manner.
- Ensure all statutory compliances are adhered and complied.
- Address any queries and concerns of NYA staff with respect to NYA policies, procedures, salary, and benefits.
- Carry out periodic up-dation and communication of staff policies.

Campus Maintenance & Security
- Ensure provision and maintenance of the campus infrastructure, installations, and office equipment.
- Oversee logistic arrangements for special events in school.
- Oversee canteen services, administers canteen service contract, with the assistance of Canteen committee.
- Ensure repair and maintenance expenses towards vehicles, furniture, sanitary fittings, plumbing work, etc.
- Establish an inventory of office equipment and furniture and co-ordinate annual verification of the assets.
- Prepare operating budgets for Administration department, exercise budgets.
- Ensure campus security and safety of personnel through administering the Agreement with security service providers, comprising monitoring of the work of security staff, enforcing the terms of the agreement, and compliance with the instructions issued by the school from time to time.
- Monitor CCTV and other surveillance equipment, if any, to guard against vandalism, break-ins and promptly reports such incidents to Principal, and management, and to Police, with

proper approvals.

Transport Facilities





- Oversee and manage the transport operations with the assistance of Transport-in-charge and ensure the provision of convenient, safe, and hassle-free transport to the students and staff.
- Guide and assist Transport-in-charge in fixing bus routes, allocating buses and drivers on the routes, factoring in the seating capacity, age of vehicles, route distance and experience of drivers, ensuring optimum use of school resources.
- Review transport operations through periodic meetings with bus-In charges.

Culture and engagement
- Act like a custodian of the culture of NYA and ensure all staff of NYA are adhering to the values and code of conduct of NYA.
- Lead the investigation of any complaints received pertaining to the violations of CoC, POSH or any general misconduct. Report the findings of the investigation in an objective manner to the board.
- Ensure a diverse and multi-cultural workforce providing global perspective to enhance the

teaching quality and brand image of. NYA.
- Carry out periodic engagement surveys to gather the feedback from NYA staff on their experience at NYA. Lead the creation of annual engagement calendar for NYA by putting

together holistic engagement activities. II. Key Accountabilities Display (Competencies)

Manpower planning and recruitment Performance management

Learning and development Salary fitment and negotiation

Salary processing and related compliance Employee engagement

Effectiveness in planning, organizing, and handling activities

Campus Maintenance

III. Key Accountabilities – Deliver (KPIs)

Hiring efficiency (Turnaround time, Hiring Cost, Hiring conversion ratio) Timely completion of performance management process

Attrition %age

Timeliness and accuracy of salary disbursement Employee query handling and exit analysis

Engagement survey and preparation and adherence to engagement calendar Availability and repair of essential equipment

Safe and secure environment Smooth transport operations

Verification and management of third-party vendors

📌 Head - HR and Operations (Admin), New York Academy (Hyderabad)
🏢 Sree Vidyanikethan Educational Trust (SVET)
📍 Hyderabad