Job Summary

We are looking for an experienced Head – E-Commerce to manage and grow our online business. The candidate should have strong knowledge of Shopify, e-commerce operations, online sales, and digital business management.

Key Responsibilities

- Manage the complete e-commerce business and online sales operations.
- Take ownership of the company’s Shopify website and online store.
- Manage Shopify products, categories, pricing, offers, inventory, orders, and website content.
- Develop strategies to increase online sales and revenue.
- Monitor website traffic, sales, conversion rates, and customer experience.
- Coordinate with Sales, Purchase, Marketing, IT, Logistics, and Customer Service teams.
- Ensure products are properly listed with accurate descriptions, images, specifications, and pricing.
- Manage online promotions, campaigns, discounts, and seasonal offers.
- Monitor competitors and online market pricing.
- Coordinate with digital marketing teams to improve website traffic and sales.
- Monitor order processing, delivery, returns, cancellations,



and customer complaints.
- Prepare daily, weekly, and monthly e-commerce performance reports.
- Identify new opportunities to improve the online business.

Qualification
- Graduation in any discipline.
- MBA in Marketing / E-Commerce / Business Management will be an advantage.

Experience
- Minimum 5 years of experience in E-Commerce.
- Strong hands-on experience in Shopify is essential.
- Experience in retail, electronics, digital products, or home appliances will be an advantage.

Skills Required
- Strong knowledge of Shopify and e-commerce platforms.
- Knowledge of online sales and digital marketing.
- Good analytical and problem-solving skills.
- Robust communication and team management skills.
- Ability to manage targets and drive online revenue.
- Good understanding of website performance and customer experience.

Pay: From ₹30,000.00 per month

Work Location: In person

📌 Head E-Commerce (Kottayam)
🏢 Oxygen Digital Shop
📍 Kottayam