About Our Client The client is India's largest luxury watch retailer and they operate a large network of boutiques and online platforms across India. They operate 100+ stores across 30+ cities in India and provide after-sales services, watch repairs, brand-authorized warranties, and loyalty programs.

- Develop and execute the AI innovation roadmap aligned with the client's business strategy.

- Collaborate with business units including Retail Operations, Marketing, Sales, Customer Experience, Supply Chain, HR, Finance, and E-commerce to identify and prioritize AI use cases.
- Design, build, and deploy AI-powered solutions leveraging Generative AI, Machine Learning, Predictive Analytics, and Automation technologies.
- Establish frameworks for AI governance, responsible AI, data privacy, and model performance monitoring.
- Partner with technology teams and external vendors to accelerate AI solution development and deployment.
- Drive AI adoption through stakeholder engagement, training programs,



change management initiatives, and success measurement.
- Evaluate emerging AI technologies and identify opportunities to create recent business capabilities and revenue streams.
- Track business outcomes and ROI of AI initiatives, ensuring sustainable value creation.

The Successful Applicant

We're looking for someone who has:

- A strong background in analytics and AI technologies.
- Ability to manage projects and lead a team effectively.
- Confidence in working with data and presenting findings.
- A passion for innovation and technology in retail What's on Offer - A permanent role based in Gurugram - An opportunity to lead AI innovation in the luxury retail industry.
- Be part of projects that drive business transformation. If you're interested in this role, we'd love to hear from you.

📌 Head AI Innovation_Gurugram (WFO) (Gurugram)
🏢 Michael Page
📍 Gurugram